According to former CEO of Coach, Lew Frankfort, the leadership team should be "investment-grade", comprising seasoned professionals with diverse experiences.
The goal was to build a collaborative team with domain expertise that complemented the CEO's knowledge and aligned with Coach's culture. Past hiring mistakes motivated the refinement of a more interactive and thorough interviewing process.
Effective senior leadership hiring requires a deep understanding of candidates beyond their resumes.
The result was immersive interviewing, a three-phased technique focused on evaluating both values and capabilities to ensure candidates fit the company culture and possessed the skills needed to thrive.
Author's summary: Immersive interviewing technique for senior talent.