Some Housatonic Water Works customers, frustrated with delays and unfulfilled promises, have opted to install expensive filtration systems in their homes.
Donna Jacobs, a Housatonic resident, spent nearly $2,000 on an in-home water filtration system after years of waiting for the water company to upgrade its aging infrastructure.
“I got very, very tired of brown water,” Jacobs said. “It was a substantial amount of money, but I’ll tell you, I have clean water and it’s a game changer.”
Residents like Jacobs have found these filtration systems to be a significant improvement, providing them with clean water after years of dealing with brown water.
Author's summary: Residents install filters due to water company's delays.