Providence has connected its Praia Health-powered digital experiences with Labcorp’s patient scheduling and lab ordering systems, navigating the shift from volume to value in healthcare.
Praia Health, a Providence spin-out, describes itself as a “patient experience orchestration platform” for health systems. Recently, it detailed some results of work it has done with Labcorp to improve lab appointment adherence, patient engagement, and operational efficiency at Providence.
Praia said that Providence identified an opportunity to create a more streamlined and supportive lab booking process for patients.
Healthcare Innovation spoke to Kurt Hammond, Praia’s chief commercial officer, about the work with Labcorp as well as Praia’s plans to address imaging workflows next.
Praia Health aims to improve healthcare services.
Author’s summary: Praia Health improves lab appointment adherence.